Meet the team
Daphne Sword - Managing Director
Daphne has extensive experience in holding several roles within Sears Travel over a span of 25 years. She began her career in the accounting department and has been fortunate to hold various management positions which allowed her to learn all aspects of the business. During her years at Sears Travel, she held many senior roles including Operations, Training Manager, Regional Sales Manager and Director of Sales. These roles have helped Daphne gain a greater understanding of the overall business. Her passion is local marketing and helping the Travel Experts grow their business. Her open door policy encourages open communication, feedback, and discussion which are highly valued in our organization.
Eva Charles - Senior Business Development Manager
Eva has been in the travel industry for 20 years and loves this ever changing and evolving industry! She has enjoyed many opportunities from a front line bricks and mortar agent to Sears Travel Field Support and more recently Area Sales Manager with Sears Travel. She is passionate about Adventure Travel and loves to explore and develop that niche market. With her operational background, not to mention being a busy mother of three, she brings so much to the table including organizational skills and an ability to get things done. She measures her success by the results she sees through coaching and development both with Suppliers and the Travel Experts themselves.
Debra Williamson- Business Development Manager
Debra has 24 years of experience in the travel industry, all but six months with Sears Travel and now The Travel Experts. Starting as a part time agent, within 4 years she achieved Millionaire Status with Sears Travel. She is extremely proud of receiving this award 7 more times before moving into management of one of the most successful branches and regions within Sears Travel. Her focus and passion is the frontline team. Her pride is supporting them as they become the best they can possibly be. Training and development is her forte.
Marie Dionne - Chef de Territoire
Marie is the seasoned veteran in our management group. With over 30 years in the industry she brings a wealth of knowledge and experience to our team. Her dedication to the Travel Experts ensures that we provide support to all our French speaking and Quebec based agents. She is always ready to jump in and help our Experts with any aspect of the business. She prides herself on her relationship with all members of the team. Well known within the industry she is proud of her Sears Travel background and looks forward to successful years with The Travel Experts. Vive les Experts en voyages !